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Due to the Covid-19, our courier (Australia Post) has announced the because of the limited numbers of flights out of Australia, they have suspended the Economy Air Service.
On the 8th of May we were finally notified by Australia Post that there is a severe delay for International deliveries, as parcels have piling up but the number of overseas flight has just begun to resume while remaining extremely low.
You can read it all about here:
Again, like most other business around the world, we have no real control over this matter, and while we have received several emails in the past month from overseas customers regarding their orders, and we do perfectly understand our customer concern, we can only go by the information given to us by Australia Post.
If you are an overseas customer and about to place an order, please consider that your delivery could be delayed for up to a month (according to the Australia Post notice).
As most government are relaxing distancing rules and allow more people back to work, this matter will be resolved and normal time and prices of deliveries resumed.
Il Mozzo Bazaar
At the start of this year we decided to adopt a better system to rate all our second hand products. Previously we only differentiate if the product was new or used, followed by a small description.
We have now implemented across the entire shop a standard Rating System from 0 to 10, as 0 being the Worst, to 10 as the Best, that should give our customer a better understanding of the product conditions. You will find the rating displayed in the top left corner of every product description.
This is for example a New product with taxes:
This is a pre-owned product never been used and therefore still new:
This is a used product in excellent conditions:
This is a product that we wouldn't buy, unless it was one of a kind, or desperately need it for parts
We'll still include as much information as we can in the product attribute to ensure that nothing is left out as guess.
How do we rate a product:
When we rate a product, we keep in consideration things like appearance, wear, faults, missing or broken parts... The bottom line is, we tend to judge a product like if we were buying it for ourself! So if we are not completely satisfy in what we see, it will reflect in the product rating, and because, most of the times, we don't own the product, we have no problems in telling it how it is!
We are also more than happy to answer any Enquiry you may have on any product we sell.
Please remember that this rating system has nothing to do with prices or quality; for that we still have the customer review available in every product page tabs.
We are also currently working on a new Product Enquiry system that should help you even more, in making the right purchasing decision.
il Mozzo Team