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Due to the Covid-19, our courier (Australia Post) has announced the because of the limited numbers of flights out of Australia, they have suspended the Economy Air Service.
On the 8th of May we were finally notified by Australia Post that there is a severe delay for International deliveries, as parcels have piling up but the number of overseas flight has just begun to resume while remaining extremely low.
You can read it all about here:
Again, like most other business around the world, we have no real control over this matter, and while we have received several emails in the past month from overseas customers regarding their orders, and we do perfectly understand our customer concern, we can only go by the information given to us by Australia Post.
If you are an overseas customer and about to place an order, please consider that your delivery could be delayed for up to a month (according to the Australia Post notice).
As most government are relaxing distancing rules and allow more people back to work, this matter will be resolved and normal time and prices of deliveries resumed.
Il Mozzo Bazaar
If we did well, we would love you to take a minute to let everyone know by adding a comment to this post. It does help both customers and business, as it build a better trust and a more enjoyable experience. If you think we did ok, but there is room for improvements, then please leave a comment in the Feedback post.
We, as buyer ourselves, do relay a lot on other people testimonials, as we believe it is the most effective way to spread the word on how the deal went. A great, good, or even a bad testimonial could make the difference for the next buyer experience. Obviously it is extremely important to tell it, how it is...
On the transition from the old shop to the new, due to a complete mishap with the database, unfortunately we lost most of the testimonials we had. We apologise for that.
NOTE: While the blog has your email address show in the second field when posting, it will not be shown in the actual post. However, if you have a website and you use the website field it will show in the post next to the time and date. So don't worry, your email will not be published..
il Mozzo Team